The battery lasts for 12 hours of pure driving time. This means you can also use the Head-Up Display on long journeys. Charge it just like your smartphone via the USB-C port. (Charging cable is included in the set).

The complete charging process takes approx. 4 hours if the battery of your Head-Up Display was previously fully discharged.

You can find the TILSBERK app for iOS free of charge in the Apple App Store.

You can find the TILSBERK app for Android devices free of charge in the Google Play Store.

If you have any further questions, our service team will be happy to help. Simply write to service@tilsberk.com or give us a call.

The TILSBERK app supports modern smartphones that have an active Bluetooth connection. Your smartphone must meet one of these two requirements:

Android version 7.0 or higher

iOS from version 14.0

We regularly check these conditions for correct function. We do not support other smartphone operating systems.

The TILSBERK app will ask you for the following authorizations. Please note that these are required for trouble-free operation.

Bluetooth

Data is transferred between the app and the TILSBERK Head-Up Display via Bluetooth. It is also possible to transmit the voice prompts to your Bluetooth headset via Bluetooth.

Location data

The current (exact) location is required so that the Head-Up Display can show you the way and to determine the current speed.

Phone status (optional)

If you enable the phone status, the Head-Up Display can show you who is currently calling you. If you do not grant this authorization, the display will not be able to show you any information about calls.

If you notice functional restrictions during use: Please check which permissions you assigned when you (first) installed the app. You may need to adjust these again. Then check whether the functional restriction still occurs.

The TILSBERK HUD is compatible with a wide variety of motorcycle helmets. The helmet geometry in the forehead area of the helmet is important for installation. You can find more information on installation in our decision aid.

No. The TILSBERK HUD consists of a single, very slim and lightweight module and is attached to the top of the visor cut-out/front edge of the helmet using an adapter.

"Sugru" takes between 24 and 48 hours to dry, depending on the ambient temperature and humidity.

If you would like to use the enclosed "Sugru" adhesive putty to attach your helmet adapter: "Sugru" is a Tesa product and is freely available from the manufacturer itself or in stores. If you need more "Sugru" than the enclosed packet, you can simply buy more "Sugru". We have deliberately made sure to use a freely available mounting material that you can buy at any time.

You need to pair the headset of your motorcycle helmet with your smartphone. The TILSBERK Head-Up Display then automatically transmits the voice prompts to your headset.

The TILSBERK Head-Up Display not only shows you the way, you can also transmit voice announcements to your headset. The headset that you have paired with your smartphone is automatically used for this.

The navigation data is provided by our partner Sygic (map base: TomTom). Alternatively, you can display route instructions from the calimoto app. Route instructions from other providers, e.g. Google Maps, Apple Maps, may differ and cannot be shown on the TILSBERK Head-Up Display. Please ensure that you update downloaded maps.

Yes, all maps and updates available in the TILSBERK HUD app are included.

Yes, this is possible. In the navigation view of the TILSBERK HUD app, click on the three dots to the right of the destination input field and select: "Import GPX".

We have conducted several studies in which our Head-Up Display was used. The results show that it has no negative effect on concentration in traffic. On the contrary, the TILSBERK Head-Up Display contributes to greater concentration: you can always keep your eyes on the road and don't have to constantly look at the display on your motorcycle

You can replace the display screen yourself if it is damaged. You can find this and other accessories here in the store.

The TILSBERK Head-Up Display works everywhere in Europe and in most countries worldwide. The only requirement is that your smartphone has an internet connection to plan your tour. There is currently no map material available for China, Japan and North Korea.

To use the TILSBERK Head-Up Display, you need a motorcycle helmet, a compatible smartphone, the TILSBERK Head-Up Display app and the TILSBERK Head-Up Display.

This error has been fixed with firmware version 2.1.99 of the Head-Up Display. Here are two ways you can update the firmware, depending on the devices available to you:

Option 1: If you have access to an Android device (alternative/temporary):

If you have temporary access to a tablet or smartphone with an Android operating system, this is the easiest way to update the firmware. Install the TILSBERK HUD app on the Android device, connect the HUD and carry out the firmware update. This function can be found in the TILSBERK HUD app in the "Device" tab.

Variant 2: If you only have iOS devices available:

The error can be temporarily suppressed by adjusting the settings on your iPhone. To do this, go to your iPhone's system settings, open the Bluetooth connections section, select the TILSBERK Head-Up Display and click on the small "i" in the circle on the right-hand side of the screen. Deactivate the "Share system messages" option in the following window. The connection should then be stable so that you can update the firmware.

Please note! If you have a TILSBERK Head-Up Display with firmware 1.x:

The problem described does not occur with devices with firmware 1.x! Devices with firmware version 1.x are based on a batch with partly alternative hardware components due to procurement. But don't worry: the functional scope of these devices corresponds exactly to that of devices with firmware version 2.x. Devices with firmware 1.x are not affected by this problem with Bluetooth due to the special configuration of the components.

Both firmware versions, 1.x and 2.x, coexist peacefully and are maintained and updated by us in parallel ! This means that you will not be at a disadvantage if you have a device with firmware no. 1.x.

If you have any further questions on this topic, you can contact our customer service team at service@tilsberk.com at any time.

For the full functionality of the TILSBERK HUD even when the screen is inactive, it is important that the app also runs without restrictions in the background. Therefore, please check the following:

Android:

Battery optimization is not active for the TILSBERK HUD app and, if available, for the calimoto app. You can find the setting for this in the system settings of your smartphone in the TILSBERK HUD app; there in the "Battery" or "Energy" section. The energy-saving mode of your smartphone must be deactivated.

Please note: Depending on the smartphone model, the settings may vary slightly, be named differently or be located in a different place.

iOS:

The TILSBERK HUD app and, if available, the calimoto app, also require access to location data in background mode. You can find the setting for this in the system settings of your iPhone at the bottom of the list for the respective app. Location access must be set to "always" here.

Highly reflective surfaces (e.g. stickers) on the tank surface may be reflected in the display and disturb the visual impression. In this case, try to reduce the reflection of the surface (stick stickers in other places, ...).

We deliberately opted for monochrome (single-color) display overlays, as these are significantly more energy-efficient than multicolored ones! This means you benefit from up to 12 hours of battery life and can relax and rely on your TILSBERK Head-Up Display for an entire day trip and usually even longer without having to recharge it in between.

This decision also has a safety aspect: we didn't want to further restrict the available viewing area by covering it with colored images and graphics. Furthermore, the color we used for the overlays in the display does not occur in nature. You therefore benefit from optimum visibility of the displayed information, which cannot be obscured by objects of the same color etc. in the surroundings.

If you wear glasses, you can use the TILSBERK Head-Up Display without any problems. If you normally need reading glasses: The recognizability of the HUD display for long-sightedness is guaranteed without glasses, as the information displayed is projected in front of the eye at a virtual distance of approx. 10 m. The effect: Similar to traffic signs at the side of the road, the display can be clearly recognized despite long-sightedness due to the virtual distance of the display. Your advantage: If you otherwise have problems reading your speedometer on the motorcycle - reading glasses or varifocals are not necessary to see the HUD display clearly!

ATTENTION: The TILSBERK Head-Up Display is not suitable for people suffering from epilepsy. The indications on the display can trigger epileptic seizures due to light signals.

The TILSBERK Head-Up Display is not suitable for people with one-sided, uncorrected visual impairment. The display can further impair the limited field of vision and thus prevent you from having a sufficient view of the traffic.

All information is displayed at a virtual distance of 10m. If you wear glasses when riding a motorcycle, this has no effect on the use of the Head-Up Display. If you normally need reading glasses: Visibility of the display for long-sightedness is guaranteed without glasses, as the information displayed is projected in front of the eye at a virtual distance of approx. 10m. The effect: Similar to traffic signs at the side of the road, the display can be seen clearly and distinctly despite long-sightedness due to the virtual distance of the display. Your advantage: reading glasses or varifocals are not required to see the information on the display.

If you use the TILSBERK Head-Up Display, no data will be transmitted to us.

For navigation, it is necessary for data to be transmitted to the map service provider Sygic.

If you contact our service team with questions, we collect your address data and information about the problem so that we can help you in the best possible way. We collect further data so that you can make the best possible use of the website and the TILSBERK online store. Further information and details can be found in our privacy policy.

Are you worried about the risk of injury in the event of an accident with the TILSBERK Head-Up Display in your helmet? Don't worry, from the very beginning we have given a lot of thought to how we can make it as safe as possible for you to use.

The magnetic attachment of the system has proven to be extremely advantageous. Depending on the situation and the forces involved, it allows the display to detach from the adapter on the helmet. This allows the head-up display to avoid the strong pressure from the front if necessary, instead of exerting pressure on the forehead in the event of a severe frontal impact. The compact housing design with rounded edges also helps to further minimize the risk of injury. In addition, we have designed the display so that it folds away in an emergency before it can get into the eyes. Not to forget, the Head-Up Display weighs just 44 g, making it a real lightweight.

It is sufficient if you have an internet connection to plan your tour. You can download the relevant maps so that you can navigate safely even if you don't have reception or a mobile data plan.

You connect the TILSBERK Head-Up Display to the calimoto app once via Bluetooth. In the calimoto app you will find the function for pairing the TILSBERK HUD under: > Profile > Settings & offline maps > Display > TILSBERK Head-Up Display

Yes, as a calimoto premium member you will receive a 50 EUR discount on the TILSBERK Head-Up Display *Find out more here: tilsberk.com/calimoto

*Applies only to the purchase of a Tilsberk Head-Up Display in the Tilsberk online store and only once per calimoto Premium Account.

The calimoto app is available in the App Store and the Google Play Store.

You can find calimoto on the web at: https://calimoto.app.link/byYabZjZkzb

Yes, as a calimoto basic user or if you are not yet using calimoto, you can test all premium functions of calimoto for 1 month free of charge when you purchase a TILSBERK Head-Up Display* More information can be found here: tilsberk.com/calimoto

*Applies only to users who redeem a Premium code for the first time and have only used the basic version of calimoto so far.